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GDPR Compliance

Your data protection rights under UK GDPR

Our Commitment to Data Protection

sultrcondi is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we uphold your data protection rights and fulfil our obligations as a data controller.

Data Controller Information

For the purposes of data protection legislation, sultrcondi is the data controller responsible for your personal information. Our contact details for data protection matters are:

sultrcondi
47 Portland Street
Manchester, M1 3LF
United Kingdom

Email: [email protected]

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

Contract Performance

Processing necessary for the performance of a contract with you, such as managing your course enrolment, providing educational services, and communicating about your participation.

Legitimate Interests

Processing necessary for our legitimate business interests, provided these do not override your fundamental rights. This includes improving our services, responding to enquiries, and ensuring the security of our systems.

Consent

Where we rely on your consent for processing activities (such as marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

Legal Obligation

Processing necessary to comply with legal obligations, such as maintaining financial records or responding to lawful requests from authorities.

Your Rights Under UK GDPR

Right of Access

You have the right to obtain confirmation of whether we process your personal data and to request a copy of that data. We will provide this information free of charge within one month of receiving your request, unless the request is manifestly unfounded or excessive.

Right to Rectification

You have the right to request correction of inaccurate personal data or completion of incomplete data. We will respond to rectification requests within one month.

Right to Erasure

In certain circumstances, you have the right to request deletion of your personal data. This applies when:

  • The data is no longer necessary for the purposes for which it was collected
  • You withdraw consent and no other legal basis applies
  • You object to processing and no overriding legitimate grounds exist
  • The data was unlawfully processed
  • Deletion is required to comply with a legal obligation

Right to Restriction of Processing

You may request that we restrict processing of your data in certain circumstances, such as when you contest the accuracy of the data or when processing is unlawful but you do not want the data erased.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing based on legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects. We do not currently engage in such automated decision making.

Exercising Your Rights

To exercise any of your data protection rights, please submit a request in writing to the contact details above. To protect your privacy, we may need to verify your identity before acting on your request. We will respond to valid requests within one month, though this period may be extended by up to two months for complex requests.

Data Transfers

Where we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place. These may include:

  • Transfers to countries with adequate levels of data protection as determined by the UK government
  • Standard contractual clauses approved by the Information Commissioner's Office
  • Binding corporate rules for transfers within corporate groups

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Data Protection Impact Assessments

For processing activities that are likely to result in high risks to individuals, we conduct Data Protection Impact Assessments to identify and mitigate risks before processing begins.

Complaints

If you believe we have not handled your personal data in accordance with data protection legislation, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF

We would appreciate the opportunity to address your concerns directly before you contact the ICO. Please reach out to us first using the contact details provided above.

Last updated: August 2024

sultrcondi

Empowering financial understanding across generations. Based in Manchester, serving learners throughout the North West and online.

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Financial Education Centre
47 Portland Street
Manchester, M1 3LF
United Kingdom

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